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Privacy Policy

JAY DEV STUDIOS GLOBAL PRIVACY POLICY

Last updated on June 19, 2019

Jay Dev Studios respects your concerns about privacy. We want you to understand the types of information we collect, how we use that information, how we secure it, and whether we share it. When you use our websites, games, game engines, and applications, you agree to our collection, use, disclosure, and transfer of information as described in this policy, so please review it carefully. This policy applies to Jay Dev Studios and its corporate subsidiaries and affiliates , but does not apply to our websites, games or applications that have their own separate privacy policies or notices.

Information We Collect or Receive

We only collect, use, share, store, or otherwise process your personal information when we have an appropriate basis. For example, we may process your personal information as necessary to provide services that are subject to terms you have accepted, such as our end user license agreements or service terms and conditions. We may process your personal information when necessary to comply with legal obligations or for purposes of pursuing legitimate interests, if doing so is consistent with your rights and appropriate to the context, such as providing services, addressing game performance, fixing bugs, performing internal analytics, and conducting reasonable monitoring of your use of our services to prevent misuse of our services and fraud. Additionally, we may, in certain cases, ask you for your consent for certain processing of your personal information.

We generally collect or receive information in three ways: (1) you voluntarily provide information to us, such as by creating an account, making purchases, or signing up for email alerts, (2) we collect information automatically, such as through cookies or our games and other software, and (3) other parties, such as social networks, may provide information to us. Each of these methods is described in more detail below.

(1) Information You Voluntarily Choose to Provide

You may provide your personal information to us when you choose to use our websites, games, game engines, or applications. Because we change our offerings and features from time to time, the options you have to provide us with information also may change. The following are some examples of situations in which you may provide information to us:

  • Creating an account to use our websites, online services, software, or applications;
  • Licensing and downloading our games or game engines;
  • Using a social feature of our games or applications (described further in the section of this policy titled “When You Use Social Features of Our Games and Applications”);
  • Purchasing something from us or otherwise engaging in a transaction with us;
  • Entering online competitions or registering for or participating in special events;
  • Entering contests or sweepstakes, participating in any of our promotions, or accepting any prizes from us;
  • Signing up for email alerts or subscribing to receive other information from us;
  • Completing a survey;
  • Using a mobile device, such as a phone, to play our games or use our applications;
  • Contacting us for any reason, such as by email, including for technical support or customer service.

The personal information we collect from you will vary depending on the services you are using, the websites you are visiting, and how you access those services and websites. The information you provide to us may include your name, your display name, and your email address(es). If you choose to make a purchase, we will collect payment card information such as your card’s payment account number and expiration date. Sometimes we ask for your phone number, your postal address, your billing address, your date of birth, and your gender.

Some of our websites also provide a feature that supports job applications, in which case we also ask for your resume, name, and email address. We use this information to determine if you are qualified for the position for which you applied or to contact you to set up an interview.

(2) Information Collected Automatically When You Use Our Websites, Games, and Applications

We collect some information automatically when you visit our websites or use our games, game engines, and applications. If a combination of information that we collect does identify you as an individual, we will treat the combined information as personal information. We typically aggregate the data that we collect automatically and use it in statistical form to determine trends among groups of users, rather than using it to identify individuals.

We collect information automatically through technologies such as web browsers, cookies, log files, web beacons, and our back-end servers collect usage data transmitted from our games and other software. We use the information for purposes such as modifying or improving features, managing advertising, addressing technical issues, preventing fraud or misuse of our services, and conducting data analytics. The type of information that we automatically collect may vary, but generally includes:

  • Technical information about your computer, device, hardware, or software you use to access the Internet or our services, such as IP address or other transactional or identifier information for your device (such as device make and model, information about device operating systems and browsers, or other device or system related specifications);
  • Usage information and statistics about your interaction with our websites, games, game engines, and applications, which may include the URLs of our websites that you have visited, URLs of referring and exiting pages, page views, time spent on a page, number of clicks, platform type, the application you used or the game you played, how long you used or played it and when, and other usage statistics;
  • Crash reports, which may be automatically generated when a game or application crashes and includes information about your system and the crash;
  • Information that facilitates a safer and more personalized experience, such as your display name or other user identification provided in connection with your application use or game play, saved preferences, game progress, and device identifiers or usage information for authentication and fraud prevention purposes;
  • The location of your device, such as may be derived from your device’s IP address.

Please note that if certain features on our website are provided by third parties, those third parties may also use automated means of data collection and may record information about your use of our website or others’ websites over time. These features are subject to those third parties’ privacy notices and policies.

(3) Information We Receive from Others

In some cases, other parties provide us with information about you, or allow us to collect information about you. We generally collect or receive information from other parties in four ways: (1) you use our games or applications using a website or device that is not controlled by us, such as a game console or social network, (2) you choose to use a social feature of our games or applications, (3) you purchase one of our games or applications from another party, or (4) you use our games that contain or require anti-cheat services from other parties. In some cases, we are not able to control the amount or type of information that other parties like social networks, make available to us. In those cases, we use only the data that we need to provide the types of services we think our users want and expect. Although we cannot control your privacy settings at those websites or how those other parties protect your privacy, once we receive information about you through those websites, we will treat it in accordance with this policy.

When You Use Our Games and Applications at Third Party Websites

When you use any Jay Dev Studios game, application, or feature at a website not controlled by Jay Dev Studios, such as a social network, that website may allow Jay Dev Studios access to certain information about you. For example, social networks may provide us with information from your profile on their website such as contact information, demographics, and other information you provided to that website such as your photo, user name, and potentially any and all information that you agreed the social network or other party could provide to us when you use our games and applications.

When You Use Social Features of Our Games and Applications

When you choose to use a social feature of our games and applications, you allow Jay Dev Studios to receive information about you from social networks. Our social features promote and facilitate interaction among players, such as by allowing you and your friends to work together to meet a shared challenge presented by our game or application. You may be able to use these features to find out if your friends are actively playing the game and using the feature, to find out if they used it in the past, and to invite them to join with you to meet a game challenge.

If you choose to use one of our social features, you may be asked to log into a social network through our game or application. The social network may then provide Jay Dev Studios with information such as your social network user ID, your profile picture, and the user IDs and profile pictures of your connections.

When You Buy Our Games and Applications from Other Parties

We may also receive information about you from the organizations that sell our games or applications, or which provided the gaming system you use. Those parties may provide us with information regarding your account or registration, but they do not give us your payment information. Because those organizations determine what information they will collect from you, it may vary according to their services, but it is likely to include information such as your name, email address, user ID, location, and date of birth.

When You Use Our Games that Contain or Require Anti-Cheat Services from Other Parties

Certain of our games contain or require third party anti-cheat services. These services may collect and analyse data about the game binary or your computer to detect cheating and may share some of this information with us. However, these anti-cheat service providers perform anti-cheat analysis independently of Jay Dev Studios or its subsidiaries and therefore are independent controllers of the data that they collect from you. If cheating is detected, these service providers will provide information to Jay Dev Studios that is necessary to identify the relevant account. In addition, the service providers may make available to Jay Dev Studios information to evidence the detected cheating.

How We Use and Share Information

As a general matter, we use your information to provide the services, experiences, merchandise, or information you request. We also may use your information for the following purposes.

  1. For our legitimate interests, consistent with your rights and preferences, we use personal data:
  • To communicate with you, respond to your requests, or provide you with updates and information;
  • To better understand our users, their interests, and their preferences;
  • To personalize your experience, save your preferences, authenticate our users, and provide similar user-experience features;
  • To develop, deliver, and improve our products, services, and other offerings, some of which may be offered in partnership with other parties;
  • To manage and customize advertisements or promotional offers;
  • For security purposes;
  • For internal purposes such as auditing and data analysis.
  1. To provide services that are subject to terms you have accepted, such as enforcing our licenses, agreements, and terms of service, which may include reasonable monitoring to detect and prevent misuse or fraud and to keep our games fair for all users.
  2. To the extent you give consent, such as when we would like to process your personal information for a purpose that would otherwise be incompatible with this policy.
  3. To comply with legal obligations.

We store personal information for as long as we reasonably need it to fulfill the purposes for which it was collected. For example, if you register for our services and create an account, we will store your information for as long as needed to maintain your account, provide the services you requested, enforce any applicable terms that govern your use of the services, and maintain appropriate records to reflect our delivery of services to you. We periodically review the personal information we retain to determine whether continued storage is proper. We may share, or provide you with opportunities to share, information about you with other users of our websites, games, game engines, and applications as described in this policy. We also provide services that allow our users to communicate with Jay Dev Studios and each other, in which case personal information may be shared and account IDs may be displayed.

We may share personal information we collect within our family of companies. We also will share information with service providers that perform services on our behalf and under our instructions. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. We also may share certain limited information, such as device identifiers, with advertisers and other marketing partners for purposes of gauging the effectiveness of advertising and other marketing strategies.

If you purchase a game from the Jay Dev Studios store, we may share your information with the developer or publisher of the game to support your gameplay and permit them to contact you for appropriate purposes. For example, we will share your contact information with the developer or publisher of the game to allow them to send you transactional communications related to the game. Developers and publishers also may, with your consent or subject to their privacy obligations, send you other communications related to the developer or publisher’s other games or products, which you may opt out of at any time. In addition, we may provide the developer or publisher with information necessary to support gameplay, multiplayer gameplay, or social features within the game, such as your Jay Dev Studios account ID, display name, and your friends list (if your friends also have purchased the same game from the relevant developer or publisher). If the developer or publisher remove their game from the Jay Dev Studios store, we also will transfer personal data to these independent publishers or developers if necessary to support your continued gameplay on another platform. When Jay Dev Studios provides your information to these independent developers and publishers, their use and disclosure of it is governed by limitations in our agreements with them. However, they also provide their end users with privacy notices or policies that govern their use of your information. Personal information you share with them or that is not provided by Jay Dev Studios will be subject to the developers’ and publishers’ privacy notices and policies, and may not be subject to this policy.

We may share information about you with your social network contacts when you and they use the same social features of our games and applications.

We may also disclose information about you: (i) if we are required to do so by law, legal process, or a reasonable request from law enforcement authorities or other government officials, (ii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity, or (iii) if necessary to protect the vital interests of another individual (such as to prevent death, bodily harm, or serious damage to property). We reserve the right to transfer information about our users in the event we sell or transfer all or substantially all our business or assets.